1. Information We Collect

We may collect the following types of information:

 

Personal Information:
Your name, phone number, email address, and other contact details you provide when scheduling appointments, using our contact form, joining our mailing list, or communicating with us.

 

Health and Intake Information:
Any health-related details you voluntarily provide through our HIPAA-compliant scheduling platform or intake forms, or verbally during sessions. This may include physical conditions, emotional considerations, medications, sensitivities, or other information relevant to safe and appropriate care.

 

Payment Information:
Payment information is processed exclusively by our secure scheduling and payment platform. We do not store or have access to your full payment details.

 

Website Data:
Non-identifiable information such as browser type, IP address, device type, pages visited, and general usage statistics may be collected to improve website performance and user experience.

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2. How We Collect Information

We collect information through:
Appointment bookings and digital forms submitted through our HIPAA-compliant third-party scheduling platform, which is governed by its own privacy and security policies.

 

Direct communication via email, phone, text message, or our website contact form.
Website tools, cookies, or analytics that help us understand site performance and visitor behavior, when applicable.

 

 

3. How We Use Your Information
Your information may be used to:
• Schedule, manage, and confirm your appointments
• Provide session reminders, updates, follow-up information, or necessary forms
• Support your wellness goals through safe and informed session planning
• Maintain business records and comply with professional licensing and legal requirements

 

We do not sell, rent, trade, or share your personal information with third parties for marketing purposes.

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4. Product Purchases
If you purchase products, services, or digital offerings through our website or scheduling system, we collect only the information necessary to process your order. This may include your name, billing information, email address, and shipping address.
All payment information is processed securely through our payment provider and is not stored on our servers. We use your information solely to fulfill your order, provide customer service, and communicate updates or issues related to your purchase. We do not share your personal information with third parties for marketing purposes.

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5. Information Shared With Third Parties

We may share limited personal information only in the following circumstances:
With our HIPAA-compliant scheduling and intake platform for the purpose of booking appointments, processing payments, and securely storing forms.
With trusted service providers who support business operations such as website hosting, email services, or administrative systems, all of whom are bound by confidentiality obligations.
When required by law or legal process, or when necessary to protect the rights, safety, and property of Khahik Somatics LLC or its clients.
We do not share personal or health information with any party for advertising, promotional, or unrelated commercial purposes.

 

6. Security
Khahik Somatics LLC takes data protection seriously and uses administrative, technical, and physical safeguards to protect your information. While we strive to maintain the highest privacy standards, no online transmission is completely secure. By using our website or online booking system, you acknowledge that data transmission through the internet carries inherent risks.

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7. Links to Other Websites
Our website may provide links to third-party websites such as scheduling platforms or social media accounts. We are not responsible for the content, practices, or privacy policies of these external websites. We encourage clients to review the privacy policies of any third-party site before submitting personal information.

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8. Client Responsibility and Misuse
By using our website and booking services, you agree not to misuse or falsify information, submit fraudulent claims, access systems without authorization, or attempt to disrupt or interfere with website functionality or business operations. Khahik Somatics LLC reserves the right to deny service, restrict access, or pursue legal action if misuse, malicious activity, or fraudulent behavior is detected.

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9. Mobile Services
If you access our website from a mobile device, we may collect non-personal information such as device type, geographic location (if enabled), mobile browser type, and usage patterns. This information is used to improve mobile performance and user experience. Such data may be retained for the duration of legally allowed record-keeping periods.

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10. Email, SMS, and Phone Communications
We may use your email address, phone number, or SMS messaging to send appointment reminders, service updates, intake forms, or other essential session information. These communications are necessary for providing safe and effective services and cannot be opted out of.
You may receive promotional messages, newsletters, or updates. You may opt out of promotional emails at any time by using the unsubscribe link or contacting us directly. Please allow up to 10 business days for processing.
Transactional communications such as appointment confirmations, important updates, or required forms cannot be disabled, as they are necessary for service delivery.

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11. Data Retention
We retain personal and health information only for as long as necessary to fulfill business, legal, and therapeutic obligations. Health and session records may be stored securely for a period mandated by Florida law and professional licensing requirements for massage therapists and wellness practitioners.

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12. Security Cameras
Khahik Somatics LLC operates in a professional treatment space and does not use security cameras within treatment rooms. If the building or property where services are conducted uses standard security cameras in public or common areas, such recordings are used exclusively for safety and security purposes. No private or treatment spaces are recorded. Video footage may be retained only for the period required for security purposes or legal reasons.

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13. Children’s Privacy
Services for minors are available only with the written consent of a parent or legal guardian. The parent or guardian must book the session, complete required forms, and remain on-site during the entire appointment unless otherwise permitted by state law and practitioner scope.
All personal and health information provided for minors is protected with the same privacy and confidentiality standards as adult client information.

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14. Your Rights
You may request access to, correction of, or deletion of your personal information, except when data must be retained for legal or therapeutic recordkeeping requirements. You may also withdraw consent for non-essential communications.
To exercise these rights, please contact us:
khahiksomatics@gmail.com
941-239-0931

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15. Changes to This Policy
Khahik Somatics LLC may update this Privacy Policy at any time to reflect changes in practices, legal requirements, or operational procedures. Updates will be posted on this page with a revised “Last Updated” date. You are responsible for reviewing the Privacy Policy periodically to stay informed of the latest privacy practices.

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16. Contact Us
For any questions, concerns, or requests related to this Privacy Policy, please contact:
Khahik Somatics LLC
333 S Tamiami Trail 

Venice fl, 34285
Phone: 941-239-0931
Email: heaven@khahiksomatics.com
Website: khahiksomatics.com